Parking
WHAT IS IT?
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| In Vilnius, Kaunas, Šiauliai and Trakai TELE2 customers have the opportunity to pay for parking by SMS or through WAP link wap.tele2.lt -> Naudinga -> Parkavimas. | ||
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WHAT ARE THE BENEFITS OF THIS SERVICE?
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You’ll no longer need to search for coins or rush to the pay machine: you can pay for car parking from your mobile phone.
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HOW TO GET STARTED?
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| If you’re a new user, ask for a free sticker at any TELE2 sales outlet or get it from the parking lot controller and stick it at a visible spot on your windscreen. Attention! If your car is not marked with a sticker, its wheels can be blocked without checking whether you paid for parking by SMS. The sticker is valid in Vilnius, Kaunas, Šiauliai and Trakai. Register the sticker’s barcode (if you use the same car, it’s enough to register once). You can register by sending an SMS with text R 0 XXX000 to short number 1332.
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HOW TO PAY FOR PARKING BY SMS?
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| The payment for parking service consists of ordering, expiry reminder and extending the order. ORDERING BY SMS When you’re sending your order for the first time, you have to enter respectively PV 0 X XXX 000 – if you are in Vilnius; PK 0 X XXX 000 – if you are in Kaunas; PS 0 X XXX 000 – if you are in Šiauliai; and PT 0 X XXX 000 – if you are in Trakai.
EXPIRY REMINDER After your parking time has expired you’ll receive an SMS informing that parking time has expired (“AVA123, zona R: Stovėjimo laikas baigėsi”). The message is sent 5 minutes before expiry of paid parking time. To extend parking time send an SMS with text PX 0 X.
EXTENDING THE ORDER During or right after expiry of parking time you can extend paid parking duration. All you have to do is send a message with indicated additional parking duration and zone. E.g. PV 1 R. | ||
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HOW MUCH IS IT?
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| The rate of the service ordering message is 0.20 Lt (+ parking charge). The charge will be included into your TELE2 monthly bill. The rate of the expiry reminder message is 0.05 Lt. | ||
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RATES IN VILNIUS CITY
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RATES IN KAUNAS CITY
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RATES IN TRAKAI CITY
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RATES IN ŠIAULIAI CITY
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CHARGED PARKING HOURS (IN VILNIUS):
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| Mondays to Saturdays 8.00-22.00 in the red zone and Mondays to Saturdays 8.00-20.00 in the yellow and green zone. If you paid for parking, e.g. at 19.30 in the green zone, you’ll receive and SMS saying that the parking time has been extended until 7.30 on the following day. More information about car parking in Vilnius city is available on www.vilniustransport.lt. | ||
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CHARGED PARKING HOURS (IN KAUNAS):
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| Mondays to Fridays 8.00 – 19.00. in the red, blue and green zones. The charge is not payable on weekends, national holidays and during the festival “Kauno miesto diena”. Payments can be made for half-hour intervals in the red and blue zones while only in whole hours in the green zone. | ||
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CHARGED PARKING HOURS (IN TRAKAI):
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| Charged parking hours: Mondays to Sundays 8.00-22.00. | ||
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CHARGED PARKING HOURS (IN ŠIAULIAI):
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| Charged parking hours: Mondays to Fridays 8.00-18.00. | ||
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OTHER FREQUENTLY ASKED QUESTIONS
Who can use this service?
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| This service is available to all TELE2 post-paid customers. The service is unavailable to pre-paid customers. | ||
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Where can I buy stickers?
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| Stickers are available from all TELE2 points of sale. | ||
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Do I have to subscribe for any service to pay for parking by SMS?
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| All you need is the possibility to send SMS. | ||
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Is there any difference whether the payment ordering message is written in capitals or small letters?
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| No, there isn’t. You can write in both capitals and small letters. | ||
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Do I have to enter the entire request code if the same car is being parked in the same parking lot for the second time?
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| Every time you need to enter only two elements: the symbols PV and desired parking duration. If the lot zone or the number of the pay machine and the plate number of the car have not changed, you can skip those elements. In this case the lot and plate numbers indicated in the last order will be registered. Attention! Make sure that you really park the car in the same place. If you indicate the wrong parking zone or forget to do it all along, your parking time will be treated as unpaid! | ||
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Where can I find more information about this service?
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| More information on car parking in Vilnius city is available on the website www.vilniustransport.lt. | ||
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What do I do if I’ve entered a wrong letter of the parking zone, number of the pay machine, car plate number, etc.? Am I informed about a wrong payment ordering message?
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| If the message indicates a zone which doesn’t exist, post-paid customers receive a response that wrong data have been provided. Then you should repeat your order and indicate the correct zone. If you enter a wrong plate number, you’ll pay for the parking of that car. You can’t cancel the order, so please write with care. | ||
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If the subscriber’s car is blocked after sending an SMS, where they should apply?
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| Please call the general helpline 112. | ||
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What evidence of payment can I present to the parking lot controller?
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| The controller has all the tools to check whether the message with the order of parking time was sent. The subscriber may also present a TELE2 response in specific format which certifies payment for parking time. | ||
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Can I extend parking time by sending a message from another mobile phone and writing the abbreviated version of the message (e.g., PV 1)?
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| You can extend parking time only by sending a message from the same phone. To order additional time from another subscriber’s phone you have to indicate all details in the message text: parking location (PV), parking time, zone and the car’s plate number. | ||
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Can I, after paying for, say, 4 hours, after some 2 yours move to another parking location (but in the same, e.g. yellow zone)?
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| Yes, you can. What you can’t do is park your car in the red zone if you paid for the yellow. There is also no “mark-up” by SMS if you paid for the yellow zone and want to park your car in the red zone. The zone is indicated on the closest pay machine. A map of zones in Vilnius city is also available on the website www.vilniustransport.lt. | ||
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A post-paid customer sends a message saying that he wants to stand for 4 hours, but shortly after that changes his mind and sends another SMS saying that he wants to stand for 1 hour. Are indicated times summed up (i.e. you can have your car parked for 5 hours) or is only the last message registered?
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| If an order is sent before the previous order has expired, paid parking times will be summed up. According to the example you'd have paid for 5 parking hours. | ||
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What can I find out after sending request “PV ?” to number 1332?
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| You’ll receive an example of an ordering message: “To pay for parking, in the message please enter: “PV x y zzzzzz”, where x – parking duration h, y – zone (R, G or Z), zzzzzz – car plate number” | ||
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After sending a message with an order for one hour, can I, at once, send another order to extend parking time?
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| Yes, you can. Your ordered times will be summed up. | ||
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If I paid for more hours that there are charged hours that day, will the charge be transferred to the following day?
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| Yes, it will, if charged hours ended and you paid for more hours, the time balance will be moved to the following day. | ||
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What do I do if my car's plate number is shorter than XXX000 provided in the example?
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| To enter a shorter plate number, first you have to enter the symbols and replace the missing ones (a number must consist of at least 5 symbols) with minus ("-") symbols. They should be entered without spaces or punctuation marks. For instance, if your plate number is E1, you have to enter: E1--- | ||
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